HANDLING:
Health Heiress values our customers first and foremost and we take great pride in providing our customers with high quality goods as fast as possible. Once placing an order, it will be packed within 2-3 Business days (not including weekends, excluding sale items/sales periods which can take up to 7 - 10 business days) a Tracking reference number will then be provided.
Some items are packaged according to the dimensions of the items, not the actual weight of the product as it is important for us to ensure your product arrives in exceptional condition. If you would like to add some products to an existing order, please contact us as soon as possible and we can adjust your order and have the items shipped together for you.
We offer Free Standard Shipping, Australia Wide on all orders over $250.00, if you have any issues using any of our discount codes, please contact us using the 'contact us' section on our website.
If you would like to make an order via telephone, please contact us on 0435 396 310 and we can process your order or alternatively contact us via the Contact Us Page with your order and we will phone you to take payment.
If you would like a local pick up from our warehouse, please email us for an appointment using the 'contact us' section on our website. Please note purchases made online are NOT available for local pick up from the warehouse.
Health Heiress provides our customers with automated shipping updates via email. Our preferred mode of delivery is via Australia post.
If for any reason your delivery is not on time, in the first instance check the status of your delivery with Australia post using your Tracking reference number.
SHIPPING RATES: (If your country is not listed please email us, check your countries tax requirements before placing an order)
AUSTRALIA
| Standard |
0.01g and up |
2 to 8 business days |
|
$12.00 |
| Express |
0.01g and up |
1 to 4 business days |
|
$15.00 |
|
Free Standard
Shipping
|
Orders over $250.00 |
2 to 8 business days |
|
$0.00 |
UNITED STATES
| Standard |
0.01g and up |
6 to 27 business days |
|
$15.00 AUD |
CANADA
| Standard |
0g and up |
6 to 27 business days |
|
$15.00 AUD
|
UNITED KINGDOM & EUROPE
| Standard |
0.01g and up |
6 to 27 business days |
|
$15.00 AUD
|
NEW ZEALAND
| Standard |
0.01 and up |
6 to 27 business days |
|
$15.00 AUD |
INDONESIA
| Standard |
0.01g and up |
6 to 27 business days |
|
$15.00 AUD
|
JAPAN
| Standard |
0.01g and up |
6 to 27 business days |
|
$15.00 AUD |
